Jetstar Asia (3K), the Singapore-based low-cost airline, will cease operations on July 31, 2025, following a progressive schedule reduction in the coming weeks. The decision comes after what the Jetstar Group described as an “extensive and careful review” of the airline’s future.
This closure affects only Jetstar Asia. Other Jetstar brands, including Jetstar Airways (JQ) flights between Australia and Southeast Asia and Jetstar Japan (GK), will continue to operate as normal.
Jetstar Asia has faced mounting challenges in recent years, including escalating supplier and airport costs, as well as growing competition from other budget carriers in the region. Despite efforts to manage these pressures, the airline said it could no longer sustainably offer low fares—its core business model.
“This is incredibly difficult news,” the airline said in a statement, expressing gratitude to its staff and passengers. The Jetstar Group pledged to provide support and options to those impacted by the shutdown.
What happens to existing bookings?
Flights will continue until the final day of operations on July 31, but the schedule will be gradually reduced leading up to the closure.
- If your flight is before July 31 and no changes are communicated to you, your original itinerary remains valid.
- If you are contacted about schedule changes, the airline will offer rebooking or refunds as needed.
- If your flight is after July 31, you are eligible for a full refund, which Jetstar will process directly.
Customers can also visit the Manage Booking page on Jetstar’s website for self-service options.
Refunds for vouchers and Club Jetstar
Passengers holding unused Jetstar vouchers will be contacted in August 2025 for conversion to cash refunds.
Refunds for Club Jetstar memberships will also begin in August and be applied automatically to the original payment method.
Current Jetstar Asia routes
Jetstar Asia currently flies from Singapore to cities across Southeast Asia, South Asia, East Asia, and Australia, including Bangkok, Manila, Jakarta, Kuala Lumpur, and Denpasar. Flights remain bookable for travel up to July 31, 2025.
This exit marks the end of an era for one of Southeast Asia’s notable budget carriers. Founded in 2004, Jetstar Asia once played a key role in expanding affordable travel options in the region, especially for leisure travelers and overseas workers.
For more information, travelers can visit the Jetstar Asia info page or reach out via live chat on their website.
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