Airlines

PAL introduces new e-wallet for passengers

New digital wallet allows consolidation of PAL e-Cards and simplifies payments

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First flight of the relaunched Cebu-Osaka route of Philippine Airlines. (Photo: PAL)

Philippine Airlines (PAL) has officially launched its first digital e-Wallet, marking a step forward in enhancing the digital experience for its passengers. This new platform aims to simplify how travelers manage their various PAL electronic cards and credits.

The PAL e-Wallet allows passengers to consolidate multiple types of PAL e-Cards into a single, accessible account. This includes the PAL e-Gift Card, Dear PAL Miles e-Card, Travel Credits, and Compensation e-Cards or vouchers.

Furthermore, the e-Wallet serves as a convenient alternative payment method. Passengers can use their consolidated balance to purchase PAL tickets and select ancillary services directly through the platform. Note that Travel Insurance and Upgrades are currently excluded from e-Wallet payments.

“We are proud to launch and offer the PAL e-Wallet, the latest addition to our offerings that highlights our efforts to continuously upgrade the passengers’ digital experience,” said PAL Vice President for Sales and Distribution Justin Warby.

“This user-friendly feature benefits travelers who prefer paperless transactions and real-time updates in just one click.”

Other practical features include automatic currency conversion when adding foreign currency e-Cards and an intelligent system that prioritizes using e-Cards closest to their expiration date. A name check feature for adding Travel Credits also enhances security and ease of use.

Interested passengers can create their PAL e-Wallet account via the official portal at https://ewallet.philippineairlines.com/. For more detailed information, the terms and conditions can be found at https://ewallet.philippineairlines.com/en-ph/terms.

Written by
Dirk Andrei Salcedo

Dirk is the founder and editor-in-chief of Aviation Updates Philippines (AUP), a platform dedicated to providing the latest news and insights on the aviation industry in the Philippines. With a strong passion for aviation and a background in computer engineering, he manages all aspects of AUP, from website development to content curation.

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