Monday, 27 January 2025
Airlines

Delta expanding free Wi-Fi to international flights

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(Photo: Delta Air Lines)

Delta Air Lines is expanding its free Wi-Fi service to international flights, starting with select long-haul routes equipped with Viasat technology. This move is part of the airline’s commitment to provide complimentary, reliable, and streaming-quality connectivity across its global fleet.

“As we continue to roll out fast, free Wi-Fi and the in-flight experiences it powers, we’re able to serve customers traveling both domestically and internationally in new, in-the-moment ways,” said Ranjan Goswami, Delta’s Senior Vice President of Customer Experience Design.

“The scale at which we’re bringing free Wi-Fi to customers is unmatched in the airline industry, and it’s a testament to the incredible efforts of Delta teams across the business that have expertly navigated an extremely complex rollout.”

The rollout began last month with flights to and from France (Charles de Gaulle Airport and Nice Côte d’Azur Airport) from all U.S. stations. Delta anticipates expanding the service to other European countries, including the United Kingdom, Germany, the Netherlands, Spain, and Italy in August 2024.

Further expansion is planned for September 2024 to Iceland, Ireland, Israel, Belgium, the Czech Republic, Denmark, Greece, Portugal, Sweden, and Switzerland. South America (Brazil, Argentina, Chile, Colombia, Ecuador, and Peru) and Hawaii are expected to follow in October 2024.

Delta plans to extend the service to Nigeria, Ghana, and Senegal by December 2024/January 2025, with the Transpacific region (including Asia, Australia, and New Zealand) and South Africa slated for mid-late 2025.

While the international Wi-Fi portal will not initially require a SkyMiles login, later this year, all Viasat Wi-Fi-equipped aircraft will transition to the Delta Sync Wi-Fi experience. This personalized service, unlocked by SkyMiles memberships, promises exclusive onboard experiences and offers.

During this transition period, some aircraft may still offer a paid Intelsat Wi-Fi experience until upgraded satellite Wi-Fi is installed. Passengers can check Wi-Fi availability on their flight by visiting delta.com/wifi, referencing pre-flight emails and app notifications, or listening to in-flight announcements.

Delta’s regional routes, including those serviced by Boeing 717 aircraft, are expected to follow a similar rollout process into 2025.

Written by
Dirk Andrei Salcedo

Dirk is the founder and editor-in-chief of Aviation Updates Philippines (AUP), a platform dedicated to providing the latest news and insights on the aviation industry in the Philippines. With a strong passion for aviation and a background in computer engineering, he manages all aspects of AUP, from website development to content curation.

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