AirAsia Philippines tops Southeast Asia in on-time performance for October

AirAsia Philippines has been recognized as the most punctual airline in Southeast Asia for October, according to aviation analytics authority Cirium.

The airline achieved an On-Time Performance (OTP) of 85.02%, with an On-Time Arrival rate of 85.22% and On-Time Departures at 84.66%. This impressive performance was maintained over 3,432 flights, serving over 630,000 passengers on both domestic and international routes.

According to a press release, AirAsia Philippines’ sister companies, AirAsia Malaysia (AK), Thai AirAsia (FD), and Indonesia AirAsia (QZ), also secured spots in the top 10 list.

“Being punctual is our greatest commitment to our guests. We would like to ensure the timely departure and arrival of our aircraft with the utmost consideration to safety,” said AirAsia Philippines CEO Ricky Isla. “For the remaining months of 2023, we are doubling down on our efforts to promptly, safely, and conveniently fly our guests to their families not only in Manila but also in various provinces in time for the holidays.”

The airline attributes its positive OTP to the collaborative efforts of its staff, called Allstars, and close coordination with regulatory agencies such as the Manila International Airport Authority (MIAA), Civil Aeronautics Board (CAB), and Civil Aviation Authority of the Philippines (CAAP).

“Maintaining daily tasks such as close coordination with each department to meet the allotted ground time, pushing the early departure of first wave of flights, quick turnaround of all flights, early completion of ground support equipment, and the swift coordination with airport and Air Traffic Control (ATC) offices also contributed to our positive OTP,” Isla added.

In light of this achievement, AirAsia Philippines is advising its guests to take advantage of the online check-in feature of the Superapp, via airasia.com, or the self check-in kiosks available at the airport. Guests are also advised to allot extra time when traveling to the airport, at least 3 hours for domestic and 4 hours for international flights.